Frequently Asked Questions (FAQs)
Explore the following commonly asked questions about our services. If you need additional information, feel free to reach out to us.
What services does Black Label Limousines offer?
Black Label provides professional car service for business travelers, including airport transfers, hourly bookings, and point-to-point transfers. We offer a variety of car classes to suit your needs, from sedans and SUVs to vans and coaches.
How many people and how much luggage can a sedan accommodate?
In a regular sedan, up to 3 people can comfortably sit, and in the trunk, two standard-size suitcases or an equal size can fit.
What if I have more than three people or more than three pieces of luggage?
If all your pieces are checked in luggage, then you need an SUV.
Why Black Label Limousine?
Black Label offers and prioritizes key elements for travelers, including:
- Reliability and punctuality: We guarantee on-time pickups and drop-offs so that you can focus on your work, not your transportation.
- Professional drivers: Our drivers are experienced and knowledgeable about the areas they serve, ensuring a smooth and comfortable ride.
- Competitive rates: We offer competitive rates for our services, making Black Label a cost-effective option for travel.
- Convenience: Book your rides online or set up your account and manage it yourself.
Do you offer personal accounts?
Yes, we offer personal accounts:
- Simplify your travel expense management with one weekly invoice
How do I book a ride with Black Label Limousine?
You can book online by filling out reservation form. We will send you confirmation.
Can I modify or cancel my reservation?
Yes, you can modify or cancel your reservation online or using Contact us page 24 hours before your ride. Otherwise, if you cancel less than 24 hours, a 25% cancellation fee will be charged. For cancellations and no-shows with less than 6 hours' notice, the full job price, including tolls & gratuity, will be charged 100%.
How do I pay for my rides?
You can pay for your rides with a variety of credit cards, including Visa, Mastercard, and American Express.
Do you provide receipts?
Yes, we will send you a receipt electronically after your ride.
What safety measures are in place?
All Black Label Limousine drivers undergo thorough background checks and training. Our vehicles are also regularly inspected and maintained.
Is Black Label available in my city?
Blacklabel Limousine is available in New Jersey, New York, Connecticut, and Pennsylvania and due to high volume reservations are highly recommended.
How can I contact Black Label customer service?
You can contact Black Label Limousine's customer service by email or through the 'Contact Us' page.
Can I use Black Label for employee shuttles?
Yes, you can use Black Label for employee shuttles. We offer SUVS, Vans, and coaches that can accommodate large groups of people.
Book your next ride with Black Label Limousine and experience the difference. We are committed to providing you with the most luxurious and reliable transportation service in the region.
Contact us today for a free quote and reservation!