Frequently Asked Questions (FAQs)
Explore the following commonly asked questions about our services. If you need additional information, feel free to reach out to us.
What services does Blacklabel Limousine offer?
Blacklabel provides professional car service for business travelers, including airport transfers, hourly bookings, and point-to-point transfers. We offer a variety of car classes to suit your needs, from sedans and SUVs to vans and coaches.
How many people and how much luggage can fit into a sedan?
What if I have more than 3 people or more than 3 pieces of luggage?
If all your pieces of luggage are big, then you either need an SUV.
What are the benefits of using Blacklabel Limousine for travelers?
Blacklabel offers several benefits for business travelers, including:
- Reliability and punctuality: We guarantee on-time pickups and drop-offs, so you can focus on your work, not your transportation.
- Professional drivers: Our drivers are experienced and knowledgeable about the areas they serve, ensuring a smooth and comfortable ride.
- Competitive rates: We offer competitive rates for our services, making Blacklabel a cost-effective option for business travel.
- Convenience: Book your rides online or through our app, and manage your account easily.
Do you offer personal accounts?
Yes, we offer personal accounts:
- Simplify your travel expense management with one weekly invoice
How do I book a ride with Blacklabel Limousine?
You can book a ride online, via text message, or by calling our customer service team.
What information do I need to provide when booking a ride?
When booking a ride, you will need to provide the following information:
- Pickup and drop-off locations
- Date and time of your ride
- Number of passengers and luggage
- Preferred car class
Can I modify or cancel my reservation?
Yes, you can modify or cancel your reservation online or through by calling our dispatch up to 24 hours before your ride otherwise if you cancel less than 24 hours a 25% cancellation fee will be charged, less than 4 hours of cancellations and no show will be charged 100% as full job price including tolls & gratuity.
How do I pay for my rides?
You can pay for your rides with a variety of credit cards, including Visa, Mastercard, and American Express.
Do you provide receipts?
What safety measures are in place?
All Blacklabel Limousine drivers undergo thorough background checks and training. Our vehicles are also regularly inspected and maintained.
Is Blacklabel available in my city?
Blacklabel Limousine is available in New Jersey, New York, Connecticut, and Pennsylvania and due to high volume reservations are highly recommended.
How can I contact Blacklabel customer service?
You can contact Blacklabel Limousine customer service by phone, or email.
Can I use Blacklabel for employee shuttles?
Yes, you can use Blacklabel for employee shuttles. We offer vans and coaches that can accommodate large groups of people.
Book your next ride with Blacklabel Limousine and experience the difference. We are committed to providing you with the most luxurious and reliable transportation service in the region.
Contact us today for a free quote and reservation!